Opening A Utility Account

John W. Gill, CMC, City Clerk
Larry Sessions, City Manager
City of Live Oak, Florida

101 White Avenue Southeast
Live Oak, Florida 32064
Phone: (386) 362-2276
Fax: (386) 362-4305

Disclaimer: According to Florida Public Records Law, email correspondence to and from the City of Live Oak, including email addresses and other personal information, is public record and must be made available to the public and media upon request, unless otherwise exempt by the Public Records Law. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Opening A Utility Account

  1. To begin utility services, complete the following document and return to City Hall.
  2. The owner of the account is required to appear personally to open and to request all changes to their utility account.
  3. Two forms of identification will be required.
  4. For your safety, and to conform to state law, gas services cannot be turned on initially, or reconnected in the event services are disconnected, unless someone is home.
  5. Deposits are refundable as a credit to your account after 24 consecutive months of timely payments.
  6. Bills are sent out at the end of every month and are payable before or on the 15th of the following month.
  7. A 10% penalty will be added to the current balance on all accounts not paid by the 15th of the month.
  8. Utility accounts are subject to be disconnected without notice from the City if the bill is not paid by the 20th of the month.
  9. A service charge of $50 will be charged to regain services in the event utility services are disconnected for non-payment.
  10. (See the Pay My Utility Bill for further information.)

Message for Natural Gas Users

The City does not maintain privately buried piping, it may be subject to the potential hazards of corrosion and leakage. Buried gas piping should be: 

  1. Periodically inspected for leaks.                           
  2. Periodically inspected for corrosion if the piping is metallic. 
  3. Repaired if any unsafe condition is discovered.

When excavating near buried gas piping, the piping should be located in advance. Excavation should then be done by hand.

PLEASE NOTE: Florida law, as well as Federal law, requires anyone planning excavation on public right-of-way, gas easement or private property to notify the owner/operator (City of Live Oak) of the natural gas system at least 48-hours before excavation. Call Sunshine State One-Call of Florida, Inc. 1-800-432-4770 for all locates.

 811 Call Before You Dig(Pictured above: 811 Call Before You Dig)